GenePattern Coverage and Support December 20, 2019 - January 5, 2020

Posted on Thursday, December 19, 2019 at 04:43PM by The GenePattern Team

From December 20, 2019, through January 5, 2030, the GenePattern team will be out of office for an extended holiday closing. During this time, the GenePattern and GenePattern Notebook servers and repositories will remain up. We will be monitoring them and, should anything happen to disrupt service, we will work to resolve any issues within 24 hrs. However, due to the holiday closing, please be aware that:

  • GenePattern staff will not be reachable by phone or responding to email. This includes our help forum, Twitter, and Facebook.
  • Emails (including forum posts) and phone calls will be responded to as quickly as possible, once we return to the office on Jan 6, 2020.

If you have any questions, please feel free to contact us.

Best Wishes,

-The GenePattern Team

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