GenePattern Team Blog

GenePattern Coverage and Support December 20, 2019 - January 5, 2020

Posted on Thursday, December 19, 2019 at 04:43PM by The GenePattern Team

From December 20, 2019, through January 5, 2030, the GenePattern team will be out of office for an extended holiday closing. During this time, the GenePattern and GenePattern Notebook servers and repositories will remain up. We will be monitoring them and, should anything happen to disrupt service, we will work to resolve any issues within 24 hrs. However, due to the holiday closing, please be aware that:

  • GenePattern staff will not be reachable by phone or responding to email. This includes our help forum, Twitter, and Facebook.
  • Emails (including forum posts) and phone calls will be responded to as quickly as possible, once we return to the office on Jan 6, 2020.

If you have any questions, please feel free to contact us.

Best Wishes,

-The GenePattern Team

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The GenomeSpace servers are shutting down on November 15, 2019

Posted on Tuesday, October 01, 2019 at 05:40PM by GenePattern Team

As many of you may have heard, and those of you who are registered GenomeSpace should have read in an email, the GenomeSpace servers are shutting down permanently on November 15, 2019.

The email sent to the GenomeSpace users list is as follows:

Dear GenomeSpace user,

The GenomeSpace servers are shutting down on November 15, 2019 due to expiration of its NHGRI funding. We would like to thank all GenomeSpace users for their support and for all the important science they have done on the platform over the last nine years.

GenomeSpace-enabled tools are separately funded and will continue to be available subject to their own lifecycles, but any connection to GenomeSpace or GenomeSpace-hosted files will cease with the termination of the servers. If you do not remember your login credentials for any individual tools that you rely on, you should use the ‘forgot password’ links on their websites to reset your login credentials.

NOTE: We are unable to archive...

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Cloud GenePattern Job purge interval changing to 14 days on Tuesday, October 1, 2019

Posted on Tuesday, September 24, 2019 at 10:20AM by Barbara Hill

Since officially switching to as our official production GenePattern server in January of this year, we have seen a steady increase in the number and size of jobs being run on the server, which is fantastic! We love that we have been able to provide a platform for so much great science, and we want to continue to do so. So, to limit our storage costs, and make sure that we can sustain this free service, we will be shortening our job purge interval from 30 days to 14 days as of Tuesday, October 1, 2019.

What this means is that any jobs older than 14 days as of Oct 1 will be purged from the server, and any jobs run on Oct 1 and beyond will be retained on the server for 14 days. This does not impact data you have uploaded to the Files tab.

If you have jobs you wish to retain for longer than 14 days, you have a few options:

  1. Reload the job - this creates a new job with the same parameters and outputs which now has another 14-day lease...

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